http://bankvibe.com/roundpoint-mortgage-reviews-and-rates/ The Pulse of Banking TM Mon, 22 Apr 2013 18:24:00 +0000 hourly 1 http://wordpress.org/?v=3.5.1 http://bankvibe.com/roundpoint-mortgage-reviews-and-rates/#comment-11906 Donna Tue, 08 Jan 2013 16:00:20 +0000 http://bankvibe.com/?p=4576#comment-11906 Horrific customer service experience. Didn’t put our loan start date in the computer correctly and started hounding us for money we didn’t owe but no one could look qt the loan documents to verify the truth. Then payments were misapplied and after talking to Roundpoint at least over 30 times we still haven’t seen a corrected account sheet after three months of trying to get it fixed. Stupid clueless people.

]]> http://bankvibe.com/roundpoint-mortgage-reviews-and-rates/#comment-584 Camille Fri, 14 Oct 2011 18:40:01 +0000 http://bankvibe.com/?p=4576#comment-584 The beginning process was great until they look for all sorts of reason to denied my loan. The reason was I could not proved my primary residency even after I provided them more legal documents than they needed. Then they said I still refinance under investing property which pay higher interest rate. This is clearly a bait and switched operation. I would not recommend this business to anyone. I’m about to report this to DA unless they fix the issue. Even then, I’m very uncomfortable to continue doing business with them.

]]> http://bankvibe.com/roundpoint-mortgage-reviews-and-rates/#comment-583 Jim Tue, 09 Aug 2011 13:03:06 +0000 http://bankvibe.com/?p=4576#comment-583 These guys are awful. They give good rates, but their customer service leaves a lot to be desired. They were always very hard to reach, and they took a long time to get back to me whenever I left messages. Also, it’s clear that they write their own reviews on Zillow. The format for all of their reviews is suspiciously similar. And whenever people leave poor reviews, that is when you will see an influx of new reviews in order to get the first page of reviews to be all top ratings. Shameful.

]]> http://bankvibe.com/roundpoint-mortgage-reviews-and-rates/#comment-582 Ron Sat, 16 Jul 2011 01:36:02 +0000 http://bankvibe.com/?p=4576#comment-582 Did everything over the phone and online (with a little faxing thrown in). Bobby Jackson was a great agent to work with. Closed the loan quickly, even had the notary come to my house to sign paperwork. Highly recommended. Got 3.875 / 15 years!

]]> http://bankvibe.com/roundpoint-mortgage-reviews-and-rates/#comment-581 kim Tue, 28 Jun 2011 05:23:08 +0000 http://bankvibe.com/?p=4576#comment-581 I was bait and switched a little with my APR but they moved pretty fast with the process.

]]> http://bankvibe.com/roundpoint-mortgage-reviews-and-rates/#comment-580 Mom333 Tue, 19 Apr 2011 07:55:38 +0000 http://bankvibe.com/?p=4576#comment-580 We had our loan close really fast. Within 3 weeks of first calling Roundpoint our loan was closed. A couple questions came up during the process and our loan officer was very fast in getting questions answered. I would recommend.

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